1. Acceptance of These Terms
These Terms of Service (the Terms) govern your access to and use of the website operated by NAOPIN and the computer systems design and computer integrated systems design services provided by Hefei Naopin Wangzhun Garments Co., Ltd. By accessing our website, requesting a proposal, or engaging our services, you agree to be bound by these Terms and by our Privacy Policy.
The Company is registered at Rm 603, Dushi Building, No. 34 Mingguang Road, Yaohai District, Hefei City - 230000, China (CN). References to the Company, we, our, and us in these Terms mean Hefei Naopin Wangzhun Garments Co., Ltd. References to you and the client mean the individual or organisation that uses our website or purchases our services.
If you do not agree to these Terms, please do not use our website or our services. We may update these Terms from time to time, and your continued use after an update means you accept the revised version. This page always shows the current Terms.
2. About Our Services
The Company provides professional services in computer systems design and computer integrated systems design, focused primarily on the apparel, fashion, and garment industries. Our work includes designing e-commerce and retail platforms, production and inventory management systems, sizing and fit technology, compliance platforms, data analytics, and the integration and migration of existing systems.
The exact scope of every engagement is described in a written proposal or statement of work agreed between you and the Company before work begins. That document forms part of these Terms and describes the deliverables, milestones, timeline, and fees for your project. Where a proposal and these Terms differ on a specific point, the proposal governs the specific project details.
We provide our services using professional skill and reasonable care. We may adjust how we deliver the services as technology changes, provided that the agreed outcome remains achievable. No description of services on our website is a guarantee of any particular result, and we do not promise specific business outcomes from the systems we build.
3. Eligibility to Use Our Services
Our website and services are intended for businesses and professionals. By using our services, you confirm that you are at least eighteen years old and that you have the legal capacity to enter into a binding agreement. If you use our services on behalf of a company, you confirm that you have the authority to bind that company to these Terms.
If you are under the minimum age required by law in your jurisdiction, you may not use our services and should not submit any personal information to us. We do not knowingly accept business from minors.
We reserve the right to refuse service, terminate an engagement, or remove access to any platform we operate if we reasonably believe that a user does not meet the eligibility requirements or has acted in a way that violates these Terms.
4. Accounts and Registration
Some of our services may require you to create an account, including portals for uniform programs, made to measure orders, or client project access. When you register, you agree to provide accurate, current, and complete information and to keep that information up to date.
You are responsible for safeguarding the credentials associated with your account and for all activity that occurs under your account. If you believe your account has been compromised, you must notify us promptly so that we can help you secure it. We are not liable for losses caused by your failure to keep your login details confidential.
We may suspend or close an account that appears to be used in violation of these Terms, in a way that threatens the security of our systems, or for any other reason permitted by applicable law. We will give you reasonable notice where it is lawful and practical to do so.
5. Acceptable Use
You agree to use our website and services only for lawful purposes and in a way that does not interfere with the rights of others. You must not attempt to gain unauthorised access to our systems, probe or test their security, or introduce malicious software such as viruses, worms, or ransomware.
You must not use our services to store or transmit unlawful content, content that infringes the rights of any person, or content that could expose the Company or its clients to legal liability. You must not copy, scrape, or republish the content of our website for commercial purposes without our written permission.
If we become aware of any conduct that violates this section, we may suspend access, terminate the engagement, and report unlawful activity to the relevant authorities. We cooperate fully with law enforcement when required by law.
6. Intellectual Property
All content on our website, including text, graphics, logos, and design elements, is owned by the Company or its licensors and is protected by applicable intellectual property laws. You may view and print pages from our website for your internal business use, but you may not modify, distribute, or commercially exploit that content without our written consent.
Work products we create for you during an engagement, including software, documentation, and designs, are owned by you once you have paid the fees for that work, subject to the terms of your proposal. The Company retains ownership of its pre existing tools, frameworks, libraries, and methodologies used in delivering the work, and grants you a licence to use them as part of the delivered solution.
Nothing in these Terms transfers any ownership of trademarks, trade names, or service marks. The NAOPIN name and brand remain the property of the Company, and you may not use them without our prior written consent.
7. Client Obligations
The success of any project depends on timely and accurate input from you. You agree to provide the information, access, and decisions we reasonably need to deliver the services, including access to relevant systems, data, and the appropriate people within your organisation.
You are responsible for the accuracy of all information you provide. We rely on your data to design systems, so errors in source data may affect the outcome. You agree to review and approve deliverables promptly so that the project stays on schedule, and to notify us without delay if a deliverable does not meet your expectations.
If a project is delayed because you do not provide required input or approvals, we may adjust the timeline accordingly and, where the delay causes additional work, we may adjust the fees. We will always discuss any such adjustment with you before it takes effect.
8. Fees and Payment
Fees for our services are set out in the relevant proposal or statement of work. Unless agreed otherwise, you will pay fees according to the schedule described in that document, which may include an initial deposit before work begins and further payments at agreed milestones.
All fees are stated in the currency agreed in the proposal. You are responsible for any taxes, duties, or levies applicable to the services in your jurisdiction, other than taxes on the Company net income. Invoices are payable within the period stated on the invoice, and we may pause work if an invoice remains unpaid beyond that period.
If a payment is late, we may charge interest at the rate permitted by applicable law and may withhold delivery of further work until the account is settled. Where a project is cancelled before completion, you will pay for work completed up to the cancellation date, as described in the Termination section below.
9. Warranties and Disclaimers
We warrant that our services will be provided in a professional manner and in accordance with the agreed specifications. We also warrant that we have the authority to enter into the engagement and that the work products we create will not knowingly infringe the intellectual property rights of any third party.
Except for the warranties stated in these Terms, our website and services are provided on an as is and as available basis. To the maximum extent permitted by law, we disclaim all other warranties, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non infringement.
We do not warrant that our website will be available at all times or that any system we build will be free from errors, interruptions, or security vulnerabilities. We will use reasonable skill to prevent and correct faults, but we cannot guarantee an uninterrupted or error free service.
10. Limitation of Liability
To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunity, arising out of or related to these Terms or the use of our services.
Our total liability to you for all claims arising under or in connection with these Terms, whether in contract, tort, or otherwise, shall not exceed the total fees you have paid to us in the twelve months preceding the claim. This cap applies regardless of the form of the claim.
Nothing in these Terms limits or excludes liability that cannot be limited or excluded under applicable law, including liability for death or personal injury caused by negligence and liability for fraud or fraudulent misrepresentation.
11. Indemnification
You agree to indemnify and hold harmless the Company, its officers, employees, and agents from and against any claims, losses, damages, liabilities, and expenses, including reasonable legal fees, arising out of or related to your use of our website or services, your breach of these Terms, or your violation of any law or the rights of any third party.
This indemnity applies to claims brought against the Company by third parties as a result of your actions, your content, or your use of the delivered systems in a way that was not authorised by the agreed specifications.
We will notify you promptly of any claim that is subject to this indemnity and give you the opportunity to control the defence, provided that our cooperation does not cause us unreasonable expense or prejudice our legal position.
12. Third Party Services
Our website and the solutions we build may include links to or rely on services provided by third parties, such as hosting platforms, payment processors, communication tools, and other software vendors. These third party services are governed by their own terms and privacy policies, which we encourage you to review.
We are not responsible for the availability, performance, or content of third party services. Your use of any third party service is at your own risk and is governed by the agreement between you and that provider. Where a third party service is essential to a solution we deliver, we will identify it clearly in the proposal.
We may discontinue support for a third party service if the provider changes its offering or terms. In that case, we will work with you to migrate to a suitable alternative within a reasonable timeframe.
13. Term and Termination
These Terms apply for as long as you use our website or are party to an active service engagement. Either party may terminate an engagement by giving written notice in accordance with the proposal, subject to payment for work completed up to the termination date.
The Company may suspend or terminate your access to our website or services immediately if you breach these Terms, if continued provision of services would violate applicable law, or if required by a regulatory authority. Where practical, we will give you notice and an opportunity to correct the issue first.
Upon termination, you must pay for all work completed and costs incurred up to the termination date. Sections of these Terms that by their nature should survive termination, including intellectual property, liability, indemnification, and dispute resolution, will continue to apply.
14. Changes to These Terms
We may revise these Terms from time to time to reflect changes in our services, our business, or legal requirements. When we make material changes, we will update the revision date at the top of this page and, where appropriate, notify you through reasonable means.
The current version of these Terms will always be available on this page. You are responsible for reviewing this page periodically. Your continued use of our website or services after changes take effect constitutes your acceptance of the revised Terms.
If you do not agree to a revised version, you may stop using our website and services. For active engagements, the revised Terms will apply unless you and we agree otherwise in writing within a reasonable period.
15. Governing Law and Dispute Resolution
These Terms are governed by the laws of the People Republic of China, without regard to its conflict of law principles. This applies to all matters arising under or in connection with these Terms and your use of our website or services.
We encourage you to raise any concern with us directly first, and we will work in good faith to resolve it through negotiation. If the parties cannot resolve a dispute through negotiation, the dispute will be submitted to the courts of Hefei, Anhui Province, China, which will have exclusive jurisdiction.
If you are a consumer in a jurisdiction where the law gives you additional rights that cannot be excluded by agreement, those rights are preserved and are not limited by this section. Where required, we will comply with any mandatory dispute resolution procedures that apply to you.
16. Severability and Waiver
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect. The invalid provision will be interpreted, where possible, to reflect the intent of the parties to the greatest extent permitted by law.
A failure by the Company to exercise or enforce any right or provision of these Terms does not constitute a waiver of that right or provision. A waiver of any provision will be effective only if it is in writing and signed by the party granting the waiver.
These provisions preserve the balance of these Terms even if part of the agreement cannot be enforced, so that the remainder of the agreement remains meaningful and binding.
17. Entire Agreement
These Terms, together with our Privacy Policy and any proposal, statement of work, or other written agreement signed by the parties, constitute the entire agreement between you and the Company regarding the subject matter of these Terms.
They replace all prior agreements, representations, and understandings, whether written or oral, relating to the same subject matter. No statement, description, or promise made by any person or in any marketing material forms part of these Terms unless it is recorded in a signed written agreement.
If there is a conflict between these Terms and a signed proposal, the signed proposal prevails to the extent of the conflict. These Terms may only be amended in writing signed by both parties, except for the revisions described in the Changes to These Terms section.
18. Contact Information
If you have any questions about these Terms, please contact us. We are happy to explain how our services work and to discuss any aspect of the agreement before you decide to proceed.
You can reach the Company by email at reach@naopin.hair or by phone at +19893346264. Our registered address is Rm 603, Dushi Building, No. 34 Mingguang Road, Yaohai District, Hefei City - 230000, China (CN), and our company name is Hefei Naopin Wangzhun Garments Co., Ltd.
We aim to respond to all correspondence within one business day. If you believe we have acted inconsistently with these Terms, please tell us so that we can address the matter promptly.